PRIVACY POLICY

Effective Date: April 2024

360 Total Solution Limited (360 TSL) ("we," "us," or "our") is committed to protecting the privacy of our clients, partners, and website visitors. This Privacy Policy describes how we collect, use, and safeguard your personal information through our website (https://360tsl.net/) and our consultancy services.

1. Information We Collect

We collect information that identifies you or relates to your professional interaction with us. This includes:

Contact Information: Name, email address, phone number, and physical address provided via our "Contact Us" forms or project inquiries.
Professional Details: Job title, company name, and specific project details related to LEED certification or energy audits.
Training & Workshop Data: Information provided when registering for our "Green Training Workshops" or "Green Officer" training programs.
Technical Data: IP addresses, browser type, and usage data collected through cookies to improve our site's performance.

2. How We Use Your Information

We use the collected data for the following purposes:

Service Delivery: To facilitate LEED certification submittals, conduct ASHRAE Level 1, 2, or 3 Energy Audits, and perform Environmental Impact Assessments (EIA).
Communication: To respond to your inquiries, provide technical support, and send updates regarding your green building projects.
Professional Development: To manage registrations for our green building workshops and GA Exam preparation sessions.
Partnership Management: To coordinate with our international partners (such as Godrej Green Building Consultancy, Green Sketch, and urbanmatrix) on specific project requirements.

3. Data Sharing and Disclosure

We do not sell your personal information. However, we may share data in the following instances:

Certification Authorities: Information may be shared with the U.S. Green Building Council (USGBC) and GBCI for the purpose of project registration and certification.
Project Consortiums: If you participate in our "Project Consortium" (Option 3), data may be shared with relevant partners to deliver comprehensive consultancy services.
Legal Requirements: We may disclose information if required by the laws of the People’s Republic of Bangladesh.

4. Cookies and Analytics

Our website uses cookies to enhance user experience. You can choose to disable cookies through your browser settings, though this may affect the functionality of certain parts of our Site. We may use third-party tools to analyze traffic patterns and improve our sustainable development resources.

5. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. As a SILVER Member of the USGBC, we adhere to professional standards in handling project documentation and administrative access for project submittals.

6. Your Rights

Depending on your location, you may have the right to:

Request access to the personal data we hold about you.
Request the correction of inaccurate information.
Request the deletion of your data, subject to legal and contractual obligations related to ongoing project certifications.

7. Third-Party Links

Our Site contains links to external partners and international standards organizations (e.g., ASHRAE, USGBC). We are not responsible for the privacy practices of these external sites and encourage you to read their respective policies.

8. Updates to This Policy

360 TSL reserves the right to update this Privacy Policy at any time. Significant changes will be notified by updating the "Effective Date" at the top of this page.

9. Contact Us

For questions regarding this Privacy Policy or our data practices, please contact our Privacy Officer:

360 Total Solution Limited (360 TSL)

House # 3/1, Road # 8, 1st Floor,

Dhanmondi, Dhaka – 1205, Bangladesh

Email: md@360tsl.net | ananta.ahmed@gmail.com

Phone: +8801747910939